At Brushyard, we craft each product with care and attention to ensure you receive the best. However, we understand that issues may arise, so here’s our simple return and refund policy:

1. No General Returns/Refunds

◦ All purchases are final, and we do not offer returns or refunds unless the product is damaged during transit.

2. In Case of Damage

  • If your product arrives damaged, you may request a return or refund by providing a clear unboxing video as proof.
  • The unboxing video must capture the package opening and the damage clearly for validation.

3. Request Timeline

◦ Return/refund requests must be submitted within 3-5 days of delivery.

◦ Beyond this period, we will not be able to process any requests.

4. Approval Process

◦ Once we verify the issue with the provided video, we will either replace the product or issue a refund based on availability.

At Brushyard, your satisfaction is our priority, and we’re here to address any concerns promptly and professionally. Thank you for choosing Brushyard!